Privacy Policy

1. Who We Are

GURU.PRO ("Company," "we," "us," or "our") is a staffing and remote workforce solutions company registered in the United States. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website getguru.pro and its subdomains (hr.getguru.pro, learn.getguru.pro), use our services, or interact with us.

2. Information We Collect

Personal Information You Provide:

• Name, email address, phone number
• Mailing address, city, country
• Resume/CV, LinkedIn profile, work experience
• CNIC (national identity card) images for employee onboarding
• Bank account details for salary processing
• Emergency contact information
• Date of birth
• Video recordings (Loom submissions during application)

Information Collected Automatically:

• IP address, browser type, operating system
• Device specifications (CPU, RAM, screen resolution)
• Internet speed test results
• Timezone and geolocation (country-level)
• Pages visited, time spent, and interactions

3. How We Use Your Information

• Process job applications and evaluate candidates
• Create and manage employee accounts
• Generate, send, and manage employment contracts
• Process employee onboarding and manage personnel records
• Facilitate training and learning programs
• Schedule meetings and consultations
• Send transactional emails (application updates, contract notifications, password resets)
• Route leads to our CRM for business inquiries
• Improve our website, services, and user experience
• Comply with legal obligations

4. Third-Party Services

We share information with the following categories of service providers:

• Authentication & Database: Supabase (user accounts, data storage)
• Email Delivery: Resend (transactional emails)
• CRM: GoHighLevel (lead and contact management)
• Calendar: Google Calendar (meeting scheduling)
• Analytics: Vercel Analytics (anonymous page view tracking)
• Hosting: Vercel (website hosting and deployment)
• SMS: Twilio (phone verification during application)

We do not sell your personal information to third parties.

5. Data Storage & Security

Your data is stored on servers provided by Supabase and Vercel, primarily located in the United States. We implement industry-standard security measures including encrypted connections (TLS/SSL), secure authentication tokens, and role-based access control. Sensitive documents (CNIC, contracts) are stored in private storage buckets with access restricted to authorized personnel.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Applicant data is retained for up to 2 years after the application date. Employee data is retained for the duration of employment and for 7 years after termination for legal compliance. You may request deletion of your data at any time by contacting us.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Request data portability
• Withdraw consent at any time

To exercise any of these rights, contact us at privacy@getguru.pro.

8. Cookies

We use essential cookies for authentication and session management. We also use Vercel Analytics, which collects anonymous, aggregated data about page views and does not use cookies for tracking. We do not use third-party advertising cookies.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at:
privacy@getguru.pro