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Property Management VA · Full-Time · Dedicated

A Property Management Virtual Assistant Who Runs Your Back Office

Tenant messages, maintenance tickets, listings, rent tracking, owner reports — the work that eats your day but doesn't grow your door count. A dedicated, vetted property management VA handles all of it full-time for a flat $1,275 bi-weekly.

Book a 15-min discovery callSee the comparison

Why property managers hit a ceiling

  • Tenant communication swallows the day

    Maintenance requests, rent questions, lease clarifications, lockouts, noise complaints — a portfolio of even 50 doors generates a constant message stream that keeps you reactive instead of growing.

  • Maintenance coordination is a part-time job by itself

    Logging the ticket, triaging urgency, dispatching the vendor, chasing the quote, scheduling with the tenant, confirming completion, filing the invoice — every work order is seven touchpoints, and dropped ones become angry owners.

  • Owners judge you on the paperwork

    Late owner statements, slow leasing updates, and unfiled invoices quietly erode trust. The manager who reports cleanly keeps the door — and wins the referral to the next one.

What your property management VA handles day-to-day

Tenant communication

First-line response on calls, emails, and portal messages: rent questions, lease queries, move-in/move-out logistics, and violation notices — answered same-day, logged in your software, escalated when it actually needs you.

Maintenance coordination

Ticket intake and triage, vendor dispatch and scheduling, quote collection, tenant coordination, completion follow-up, and invoice filing — every work order driven to closed, with a paper trail.

Listings & leasing support

Rental listings written and syndicated to Zillow, Apartments.com, and your site; inquiry response, showing scheduling, application processing, and screening coordination to cut days off vacancy.

Rent tracking & collections support

Payment monitoring, late-rent reminders and notices per your policy, payment-plan tracking, and ledger hygiene inside AppFolio, Buildium, or your stack — so delinquencies surface early, not at month-end.

Owner reports & statements

Monthly owner statements prepped and sent on time, leasing and maintenance summaries, and proactive owner updates — the reporting rhythm that keeps portfolios from walking.

Move-ins, move-outs & renewals

Inspection scheduling, security-deposit paperwork, utility transfers, renewal outreach ahead of lease expiry, and rent-increase notices — the calendar-driven work that never slips again.

Local admin hire vs. dedicated property management VA

Same back office, very different cost structure.

Local PM admin / coordinatorDedicated GetGuru PM Assistant
Cost$3,500-5,000+/month plus payroll taxes and benefits$1,275 bi-weekly flat — about $2,550/month, all-in
Employment overheadPayroll, taxes, benefits, workers' comp — on youGetGuru is the employer of record; you get one clean invoice
Hiring timeline4-8 weeks of job posts and interviewsVetted shortlist in days, hired in 14
CoverageOne local candidate pool, frequent turnoverFull-time, timezone-aligned, free replacement if it's not working
Software skillsTrained from scratch on your stackExperienced in AppFolio, Buildium, and major PM platforms
CommitmentPermanent headcount decisionBi-weekly billing, cancel anytime

Local salary figures reflect typical US property-management admin ranges. The structural difference: a Guru arrives already fluent in PM software and workflows, with zero employment overhead on your books.

A full-time PM back office. One flat rate.

$1,275 bi-weekly, flat — about $2,550/month for a full-time, dedicated property management assistant. Save up to 60% vs a comparable US hire.

Starting from
$1,275/ bi-weekly
  • Pay nothing until you hire — the search and shortlist are free
  • Hire in 14 days from your discovery call
  • Free replacement if it's not working out
  • Cancel anytime — bi-weekly billing, no annual contracts
  • GetGuru is the employer of record — payroll, health + vision insurance, provident fund handled; you get one clean invoice
  • Full-time, timezone-aligned to your business hours, English-fluent
Talk to us about a PM Assistant
“We manage 140 doors and I was personally triaging every maintenance call. Our GetGuru assistant took over tenant comms and work orders in the first month, then owner statements. Delinquency notices go out on day one now, and I got my evenings back.”
Owner
Property management company, 140 doors · Property Management
Owner statements out on time 12 months straight

Anonymised at client request. Details available under NDA on discovery call.

What a property management virtual assistant actually takes off your plate

Property management is a margin business: roughly 8-10% of collected rent has to cover everything you do. The managers who scale are the ones who move the repeatable 80% of the workload off their own desk.

The 80% that doesn't need you

Track your week and most of it is process work: answering the same tenant questions, shepherding work orders from ticket to invoice, posting and refreshing listings, chasing late rent, assembling owner statements. None of it requires your license, your judgment on edge cases, or your owner relationships — it requires someone reliable who owns the checklist every single day.

That's the job a dedicated property management virtual assistant is built for. Because they're full-time and only yours — not shared across ten clients like a task-based VA service — they learn your properties, your vendors, your owners' quirks, and your escalation rules. By week three they're answering tenant questions in your voice and you're only seeing the exceptions.

The math for landlords and PM companies

A US-based property management assistant costs $3,500-5,000 a month once payroll taxes and benefits land. A GetGuru PM Assistant is $1,275 bi-weekly — about $2,550 a month, roughly $15/hour full-time, all-in. On a 100-door portfolio at typical management fees, that's the difference between admin consuming half your management revenue and consuming a quarter of it.

GetGuru is the employer of record: payroll, health and vision insurance, and provident fund are handled on our side, and you receive one clean invoice. You pay nothing until you hire, your VA is onboarded within 14 days of a discovery call, and if the fit isn't right we replace them free.

Property Management Virtual Assistant — Frequently Asked Questions

A GetGuru property management virtual assistant is a flat $1,275 bi-weekly — about $2,550/month for a full-time, dedicated assistant, roughly $15/hour all-in. A comparable US-based PM admin runs $3,500-5,000/month plus payroll taxes and benefits. There are no setup fees, and you pay nothing until you actually hire.
Tenant communication (calls, emails, portal messages), maintenance ticket triage and vendor coordination, rental listings and leasing support, application and screening processing, rent tracking and late-payment follow-up, owner statements and reports, lease renewals, and move-in/move-out logistics. Anything requiring a real estate license or an on-site presence stays with you.
AppFolio, Buildium, Propertyware, Rent Manager, DoorLoop, and TenantCloud are the common stacks, plus listing syndication via Zillow Rental Manager and Apartments.com. If you run something niche, your VA is trained on it during the first week — they're full-time on your business, so your workflows become their only workflows.
Yes — that's most of the value. Your VA works under your company name on your phone system and email, answering tenants and coordinating vendors as part of your team. You define the escalation rules: what they resolve on their own, what gets templated responses, and what always comes to you.
As a rule of thumb, one full-time PM assistant comfortably supports 80-150 doors of admin workload, depending on portfolio age and maintenance volume. Self-managing landlords with 20+ units also hire one to get out of day-to-day operations. Past 150 doors, most clients add a second VA and split tenant-facing work from accounting-facing work.
Your VA works your business hours full-time, and many clients set them slightly shifted hours to extend phone coverage. For true 24/7 emergency lines, most managers keep an answering service for overnight calls and have the VA own everything from intake the next morning: triage, dispatch, tenant follow-up, and closing the loop.
You'll see a shortlist of vetted candidates within days of a 15-minute discovery call, interview your favorites, and have your chosen VA onboarded within 14 days. Fewer than 8% of applicants pass our vetting — skills testing, C1/C2 English, and background checks — before reaching your shortlist.
We replace them free of charge, for the life of the engagement. Billing is bi-weekly with no long-term contract, so you can also cancel anytime. And because GetGuru is the employer of record — payroll, health + vision insurance, provident fund all handled — there's no employment liability on your side either way.

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